Return a product

Returns

All returns must be authorised in advance by MF Dental.

To be eligible for return, goods must be unused, unopened and returned in their original, undamaged and resaleable condition.

Returns must be requested and received by MF Dental within 14 days of the delivery date.

Eligible returns may be subject to a restocking and administration charge of up to 20% of the original purchase price to cover manufacturer restocking charges, shipping costs and administrative handling.

Products that have been opened cannot be accepted for return unless they are faulty or were supplied in error.

MF Dental reserves the right to inspect all returned goods before any credit or refund is issued.

The customer is responsible for all return shipping costs. Returned goods remain the customer’s responsibility until they have been received by MF Dental. We recommend using a tracked and insured delivery service, as MF Dental cannot accept responsibility for goods lost or damaged in transit.